Privacy Policy

PRIVACY POLICY

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.

 

This Privacy Policy tells you:

 

What information we collect

 

How we use that information

 

How we may share that information

 

How we protect your information

 

Your choices regarding your personal information

This Policy applies to lacountystore.com, as well as to the brick and mortar Los Angeles County Store. We may post additional information if more details are needed to explain our privacy practices.

 

INFORMATION WE COLLECT

Information You Give Us

We receive and may store any information you enter on our websites or give to us in our store. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.

 

The information we collect from you includes things like:

 

Your name

 

Your mailing address

 

Your e-mail address

 

Your phone number

 

Your credit card number and other payment information

 

Demographic and lifestyle information, such as age, personal interests and product preferences

may also include information you give us about other people, such as the name and address of a gift recipient.

 

Information from Other Sources

We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.

 

Automated Information Collection

We collect information related to your interactions with our website to create a superior, personalized shopping experience, whether you are online or in our stores. This information includes your IP address, browsing behavior while on our site, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, web beacons, and tags. Our websites is not designed to respond to "do not track" requests from browsers. These technologies may also allow us to identify you as a particular retail store customer when you visit our website, and to link your activities on our website to your interactions with us in our store.

 

To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.

 

Location Information

Some of our websites and mobile applications may collect certain information such as the type of mobile device you're using or your specific location to help you search for our store. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Los Angeles County Store has no control over your device's settings.

 

Public Forums 

Our website offers a publicly accessible blogs and comments.. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

 

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for things like:

 

Fulfilling orders and requests for products, services or information

Processing returns, exchanges and layaway requests

Tracking and confirming online orders

Delivering or installing products

Marketing and advertising products and services

Conducting research and analysis

Establishing and managing your accounts with us

Communicating things like special events, sweepstakes, promotions and surveys

Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online

Facilitating interactions with Los Angeles County Store and others, such as enabling you to e-mail a link to a friend

Operating, evaluating and improving our business

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

HOW WE SHARE THE INFORMATION WE COLLECT

Los Angeles County Store does not sell, rent or trade your personal information to third parties.

 

 

We may share your information with third parties to perform services on our behalf such as:

 

Fulfilling orders

Delivering packages

Sending Los Angeles County Store marketing communications

Fulfilling subscription services

Conducting research and analysis

Applying for credit cards and processing credit card payments

Providing chat functions

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Los Angeles County Store, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

 

HOW WE PROTECT THE INFORMATION WE COLLECT

Whether you are shopping online or in our store, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Los Angeles County Store cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

We use a variety of information security measures to protect your online transactions with us. The Los Angeles County Store websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.

 

YOUR CHOICES REGARDING THE INFORMATION WE COLLECT

You may choose to:

 

Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications

Update and correct your personal information

Cancel your account or request that we no longer use your information to provide you services

Request removal of your personal information from our blog or community forum

To do any of these, let us know by one of these methods:

 

Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us

Call 323.928.2781 with your request and current contact information

Send an e-mail with your request and current contact information to: info@lacountystore.com

Send a letter with your request and current contact information to: 

 

Los Angeles County Store Corporate Campus

Attn: Customer Care/Privacy

4333 W Sunset Boulevard

Los Angeles CA 9029

 

PROTECTING CHILDREN'S PRIVACY

We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.

 

LINKS TO OTHER WEBSITES

Our website links to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you're visiting.

 

SOCIAL MEDIA WIDGETS

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

PRIVACY POLICY UPDATES

We may need to update our Privacy Policy as Los Angeles County Store and our customers grow and evolve. If we make material changes, including any change in ownership or uses of your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

 

If you have questions or complaints regarding our privacy policy or practices, please contact us at info@lacountystore.com.  

 

HAVE QUESTIONS?

If you have any questions about our Privacy Policy or practices, we'll do our best to answer them. Here's how to contact us:

 

Phone:

323.928.2781

 

E-mail:

info@lacountystore.com

 

Address:

Los Angeles County Store

4333 West Sunset Boulevard

Los Angeles, CA 90029 X