Are you looking for the Best Book For Confrontation? If so, you’ve come to the right place.
Choosing the Best Book For Confrontation can be difficult as there are so many considerations, such as LEGO, Lion Brand, Nintendo, Penguin Random House, Sounds True, Amazon.com. We have done a lot of research to find the Top 20 Best Book For Confrontation available.
The average cost is $21.46. Sold comparable range in price from a low of $4.83 to a high of $111.99.
Based on the research we did, we think The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, Completely Revised and Updated Edition [Book] is the best overall. Read on for the rest of the great options and our buying guide, where you can find all the information you need to know before making an informed purchase.
20 Best Book For Confrontation (20 Sellers)
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- The consequences of not confronting or of confronting negatively
- How to accurately assess what is bothering you and why
- Three essential steps of polite and powerful confrontation
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- Your boss just committed you to a deadline you know you can't meet–and not-so-subtly hinted he doesn't want to hear complaints about it.
- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. speak now, pay later.
- Family members fret over how to tell granddad that he should no longer drive his car. this is going to get ugly.
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- A greater sense of power, personal freedom and vision
- Improved relationships and stronger influence in the workplace, at home and in the world
- New solutions to familiar problems
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- Edition 8th edition
- Publisher taylor and francis
- Date published 27/11/2017
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- Spencer hays, founder, the tom james company executive chairman, southwestern/great american, inc.
- Angelo valenti, phd, leader of the company psychologist and coauthor, unleashing leadership.
- Danny cox, coauthor, leadership when the heat's on.
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- Used book, read carefully by previous owner, looks new very good.
- Clean & bright condition. may have a few minor defects good.
- Very well read.
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- Binding type: paperback
- Year published: 2019-09-09
- Number of pages: 128
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- Assess your usual confrontational style.
- Identify the main reasons why you many not be confronting.
- Understand the consequences of not confronting or confronting negatively.
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- Understand purpose of coping skills, methods and strategies.
- Identify the precursors of conflict: ego, anger, power.
- Recognize role placement, role power, and role reversal.
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- Binding type: paperback.
- Publisher: moody press,u.s.
- Year published: 2010-07-01.
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- Binding type: hardback
- Publisher: harvard business review press
- Year published: 2006-05-01
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- Publisher: harvest house publishers,u.s.
- Publisher date: 2009-03-15.
- Dimensions: 14 x 1.2 x 21.6 cm.
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- Identify and shed the cognitive biases that hinder you from viewing situations from other people's perspectives
- Recognize and address your own emotional triggers
- Use verbal and nonverbal communication to reduce conflict and foster collaboration
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- Binding type: hardback
- Year published: 2022-06-23
- Number of pages: 224
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- Binding type: paperback
- Publisher: baker publishing group
- Year published: 2015-04-03
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- Binding type: paperback
- Year published: 2022-04-05
- Number of pages: 368
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- Binding type: paperback
- Year published: 2022-05-03
- Number of pages: 240
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- Deepen your self-awareness and understanding of conflict
- Learn a step-by-step approach to preparing for hard conversations
- Develop your skills and increase your confidence to manage difficult situations
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- God's heart on confrontation
- When to confront and when not to confront
- How to personally prepare for a confrontation
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- Format: ebook
- Rental duration: 60 days
- Author: william w.
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Features:
- The consequences of not confronting or of confronting negatively
- How to accurately assess what is bothering you and why
- Three essential steps of polite and powerful confrontation
Features:
- Your boss just committed you to a deadline you know you can't meet–and not-so-subtly hinted he doesn't want to hear complaints about it.
- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. speak now, pay later.
- Family members fret over how to tell granddad that he should no longer drive his car. this is going to get ugly.
Features:
- A greater sense of power, personal freedom and vision
- Improved relationships and stronger influence in the workplace, at home and in the world
- New solutions to familiar problems
Features:
- Edition 8th edition
- Publisher taylor and francis
- Date published 27/11/2017
Features:
- Spencer hays, founder, the tom james company executive chairman, southwestern/great american, inc.
- Angelo valenti, phd, leader of the company psychologist and coauthor, unleashing leadership.
- Danny cox, coauthor, leadership when the heat's on.
Features:
- Used book, read carefully by previous owner, looks new very good.
- Clean & bright condition. may have a few minor defects good.
- Very well read.
Features:
- Binding type: paperback
- Year published: 2019-09-09
- Number of pages: 128
Features:
- Assess your usual confrontational style.
- Identify the main reasons why you many not be confronting.
- Understand the consequences of not confronting or confronting negatively.
Features:
- Understand purpose of coping skills, methods and strategies.
- Identify the precursors of conflict: ego, anger, power.
- Recognize role placement, role power, and role reversal.
Features:
- Binding type: paperback.
- Publisher: moody press,u.s.
- Year published: 2010-07-01.
Features:
- Binding type: hardback
- Publisher: harvard business review press
- Year published: 2006-05-01
Features:
- Publisher: harvest house publishers,u.s.
- Publisher date: 2009-03-15.
- Dimensions: 14 x 1.2 x 21.6 cm.
Features:
- Identify and shed the cognitive biases that hinder you from viewing situations from other people's perspectives
- Recognize and address your own emotional triggers
- Use verbal and nonverbal communication to reduce conflict and foster collaboration
Features:
- Binding type: hardback
- Year published: 2022-06-23
- Number of pages: 224
Features:
- Binding type: paperback
- Publisher: baker publishing group
- Year published: 2015-04-03
Features:
- Binding type: paperback
- Year published: 2022-04-05
- Number of pages: 368
Features:
- Binding type: paperback
- Year published: 2022-05-03
- Number of pages: 240
Features:
- Deepen your self-awareness and understanding of conflict
- Learn a step-by-step approach to preparing for hard conversations
- Develop your skills and increase your confidence to manage difficult situations
Features:
- God's heart on confrontation
- When to confront and when not to confront
- How to personally prepare for a confrontation
Features:
- Format: ebook
- Rental duration: 60 days
- Author: william w.
1. The Power Of Positive Confrontation: The Skills You Need To Handle Conflicts At Work, At Home, Online, And In Life, Completely Revised And Updated Edition [Book]

Product Details:
The step-by-step guide to tackling conflict-personal or professional-including a section on navigating sticky situations online.when slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. they often miss the most positive, effective alternative of all: confronting positively. now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is the power of positive confrontation.this book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. in this updated edition, communications expert barbara pachter shares a practical, step-by-step guide to tackling conflicts in any situation. the power of positive confrontation reveals:the consequences of not confronting or of confronting negatively;how to accurately assess what is bothering you and why;three essential steps of polite and powerful confrontation;vital verbal and nonverbal skills that make or break communication, including common language pitfalls;strategies for assertive communication, whether face to face, in writing, by phone, or online.
Reviews:
The information contained in this book is valuable in creating a self assessment tool to use when dealing with issues involving confrontation situations.smalleaglelozo
If you are looking to improve your day to day confidence when dealing with having to confront someone, whether your significant other up to a stranger or even your boss, this is a most have. Having read this book has provided me with a lot more confidence when dealing with having to express my thoughts in a Polite and powerful manner.dortiz.silva
I read this book years ago, then wanted to buy a replacement book as a keepsake. Ms. Pachter addresses real world problems and how to effectively deal with them. We run into these situations all our lives and her advice really helps out.585anthony
2. Crucial Confrontations: Tools For Talking About Broken Promises, Violated Expectations, And Bad Behavior [Book]

Product Details:
The authors of the new york times bestseller crucial conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior discover skills to resolve touchy, controversial, and complex issues at work and at home–now available in this follow-up to the internationally popular crucial conversations. behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly–and nobody steps up to the issue. or they do, but do a lousy job and create a whole new set of problems. accountability suffers and new problems spring up. new research demonstrates that these disappointments aren't just irritating, they're costly–sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces. crucial confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. now what? your boss just committed you to a deadline you know you can't meet–and not-so-subtly hinted he doesn't want to hear complaints about it. your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. speak now, pay later. an accountant wonders how to step up to a client who is violating the law. can you spell unemployment? family members fret over how to tell granddad that he should no longer drive his car. this is going to get ugly. a nurse worries about what to say to an abusive physician. she quickly remembers "how things work around here" and decides not to say anything. everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. crucial confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship–and in fact, even strengthens it. crucial confrontations borrows from twenty years of research involving two groups. more than 25,000 people helped the authors identify those who were most influential during crucial confrontations. they spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. second, they measured the impact of crucial confrontations improvements on organizational and team performance–the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.
Reviews:
Great book! A must have book in the work place with difficult situations. This helped when me alot when conflicts happened and now how to handled them properly in the workforce.alfielding
Very useful tool in crucial communication of any kind. The author takes a while to get to the "How to" but it is well worth the wait.didihutch
GREAT This book has helped in the work place and at home tremendously. i would recommend it to any one that has a family or works in a family setting companyagnusbnurse
3. Mastering Respectful Confrontation: A Guide To Personal Freedom And Empowered, Collaborative Engagement [Book]
Product Details:
Heartwalker press. good. spine creases wear to binding and pages from reading. may contain limited notes underlining or highlighting that does affect the text. possible ex library copy thatll have the markings and stickers associated from the library. accessories such as cd codes toys may not be included.
Specifications:
Language |
English |
Release Date |
March 1982 |
Length |
32 Pages |
Age Range |
8 years and up |
Grade Range |
Grade 3 and higher |
4. Working Through Conflict: Strategies For Relationships, Groups, And Organizations [Book]
Product Details:
Now in its eighth edition, working through conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering a range of conflict settings (interpersonal, group, and organizational). the text includes an abundance of real life case studies that encompass a spectrum of theoretical perspectives. its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. this new edition features a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion.
Specifications:
Language |
English |
Dimensions |
7.38 x 0.8 x 9.25 inches |
5. The Art Of Constructive Confrontation: How To Achieve More Accountability With Less Conflict [Book]

Product Details:
Praise for the art of constructive confrontation "there's no magic formula for building a successful enterprise, large or small. if you're in the business of making a profit, you're in the business of building people. first you build your people. after that, your people produce the profit. the art of constructive confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits." –spencer hays, founder, the tom james company executive chairman, southwestern/great american, inc. "the art of constructive confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. more than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone." –angelo valenti, phd, leader of the company psychologist and coauthor, unleashing leadership "embracing constructive confrontation builds a strong, effective leader with a strong, effective team. this book covers the step-by-step process to make you that kind of leader." –danny cox, coauthor, leadership when the heat's on
Specifications:
Language |
English |
Release Date |
April 2012 |
Length |
215 Pages |
Dimensions |
0.6" x 6.0" x 9.0" |
Age Range |
15 years and up |
Grade Range |
Grade 10 and higher |
6. Hold Me Tight: Your Guide To The Most Successful Approach To Building Loving Relationships [Book]
Product Details:
Developed by dr sue johnson over 20 years ago, emotionally focused therapy (eft) de-escalates conflict, creating a safe emotional connection between partners. in 'hold me tight', johnson presents her highly effective therapy model to the general public for the first time.
Specifications:
Dimensions |
135 x 214 x 24mm | 344g |
Imprint |
Piatkus Books |
Publication City/Country |
London, United Kingdom |
Language |
English |
Edition Statement |
Trade Paperback |
Reviews:
This book really helps you understand why you get frustrated with your partner, and what's the emotional need underneath your frustration that isn't being met. It gives real-life conversation examples about how to do this.Serra
Hold me tight explores the essential elements of the RQ (Relational Quotient defined by John Hendry which is the capacity to form quality relationships). The excursion into attachment theory is interestingly presented and illustrated and defined as the pivotal generator of living a meaningful relational life. The explanation of love likewise is of worthJohn
This book has been very helpful, assisting with gaining more insight and understanding with my own behaviours and views within my marriage. Highly recommend to anyone looking for help and clarityJess
7. Unfuck Your Boundaries: Build Better Relationships Through Consent, Communication, And Expressing Your Needs [Book]
Product Details:
They are what allow us to feel safe among strangers, in everyday interactions, and in our closest relationships. and when someone crosses your boundaries, or you cross someone else's, the results range from unsettling to catastrophic. in this book, bestselling author dr. along the way, you'll learn when and how to effectively say "no" (and "yes"), troubleshoot conflict, recognize abuse, and respect your own and others' boundaries like a pro. you'll be amazed at how much these skills improve your relationships with friends, strangers, coworkers, and loved ones.
Specifications:
Imprint |
Microcosm Publishing |
Pub date |
16 Jan 2020 |
DEWEY |
302 |
DEWEY edition |
23 |
Language |
English |
Spine width |
11mm |
Reviews:
This little pocket rocket of a read showed me at 44 how to stop being a passenger in my own life, and to start defensive driving.Cynzie
A quick read that will take you hours, weeks or months of pondering as you revisit specific areas for reflection. Though its an easy read, written in a language that you do not need a psychology degree to understand and is very relatable, the messages are easily understood.kellrei-0
I would recommend to anyonemiranda_tangerine
8. The Power Positive Confrontation: The Skills You Need To Know To Handle Conflicts At Work, At Home And In Life [Book]
Product Details:
When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. they often miss the most positive, effective alternative of all: confronting positively. now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is the power of positive confrontation. this practical, step-by-step guide will not only improve your ability to confront others, but will also help you to live a more conflict-free life.
Specifications:
Release Date |
June 17, 2009 |
Imprint |
Ascent Audio |
Language |
English |
File size |
225 |
9. The Art Of Friendly Confrontation: Conflict Resolution To Improve Relationships [Book]
Product Details:
The art of friendly confrontation this book describes the coping skills, strategies and methods to help others see your point of view. these skills work with the precursors of ego, anger and power in personal relationships and keep your own dignity with understanding role placement, power and reversal. when problems arise, as they always do, these conflict skills found in the art of friendly confrontation identify the skills for fairness in relationships. $10.00 understand purpose of coping skills, methods and strategies. identify the precursors of conflict: ego, anger, power. recognize role placement, role power, and role reversal. evaluate vulnerability in healthy relationships. identify coping skills to increase self esteem.
Specifications:
Published |
United States, 30 April 2012 |
Writer |
Mathey, Shirley Brackett |
Age Range |
0+ |
Dimensions |
22.9 x 15.2 x 0.8 centimeters (0.20 kg) |
10. Fight Fair!: Winning At Conflict Without Losing At Love [Book]
Product Details:
Everyone disagrees on some things; this is inevitable. in this companion to one of us must be crazy… and i'm pretty sure it's you (a treatise on making sense of the differences that divide us), tim and joy downs aren't playing around. this time they concentrate less on how to make sense of our diferences and more on winning at conflict without losing at love. when couples fight, tempers flare, tongues loosen, and behavior occurs that can cause major damage to the relationship. teaches couples how to have healthy disagreements. it is a candid and realistic "rulebook" for married couples to ensure that their conflict is god-honoring and respectful of their partner. there is also plenty of immediate application to ensure that future conflicts don't create permanent scars.
Reviews:
I discovered that on a team sometimes you sacrifice your individual glory (winning a fight) in order to win the war (a great enduring marriage). Youll learn some areas where youre blowing it, but youll also learn strategies for the win!nya-laeli
Tim Downs has a great sense of humor and a great writer. His material is sound, humorously stated, and practical. Try it. You'll like it!qtip4cdar7
Good book that walks couples through customizing rules so that they can fight fairly. Many of these things couples learn unconsciously through the years but the book helps bring them to focus. It's a simple, approachable book.Katherine
11. Leading Through Conflict: How Successful Leaders Transform Differences Into Opportunities [Book]

Product Details:
As our world grows smaller, opportunities for conflict multiply. ethnic, religious, political, and personal differences drive people apart–with potentially disastrous consequences–and it's the task of perceptive leaders to bring them together again world-renowned mediation expert mark gerzon argues that leaders have failed to rise to this challenge. our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators–leaders who transform conflict so that everyone can move forward together. through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, leading through conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.
Reviews:
Great book for ADR! The authors have found a new and interesting way to promote new ways of looking at not only problems, but the paradox and biases we all bring to the table in conflict. These methods can be used in local or family disputes or even be applied to International conflicts. One of the contributing academics has applied these techniques to urban planning and other local issues which involve a great deal of different people and different ideas.vapecaper
12. Confronting Without Offending: Positive And Practical Steps To Resolving Conflict [Book]

Product Details:
Where there are people, there are disagreements and misunderstandings. the author of 30 days to taming your tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, deborah smith pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken.meeting face-to-face to resolve an issue is difficult, but pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. readers will discover:effective and compassionate techniques for handling conflictpractical strategies for resolving conflicthow personality types influence discussionssuggestions for minimizing defensivenessideas for developing and promoting cooperationconfronting without offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.
Reviews:
Awesome source! very good bookawandmontane-0
13. Let’s Talk About It: Turning Confrontation Into Collaboration At Work [Book]
Product Details:
"the bestselling author of carrots and sticks don't work shares his proven conversational techniques for turning workplace confrontations into respectful, successful collaborations. it will enable you to turn any confrontation into a successful collaboration"–
14. The Power Of Conflict: Speak Your Mind And Get The Results You Want [Book]

Product Details:
Star and executive producer of the hit tv show bar rescue and new york times bestselling author of don't bullsh*t yourself, jon taffer reveals the transformational power of conflict, sharing his toolkit for arguing smarter–at home, at work, and in life. most people try their best to avoid conflict. bar rescue host jon taffer understands that. conflict can have negative results. it's easy to think that the key to a happy workplace or marriage is to avoid conflict. in reality, that's not the case–the key is to argue smarter. enter the toolkit for getting conflict right. taffer's approach is focused on deliberate conflict–otherwise known as "conflict with a purpose." there are selective and strategic ways to have difficult conversations, and when doing so, to stay aware of your objectives rather than escalating tension unnecessarily. as taffer explains, "the key is to act affirmatively, constructively, and productively." eliminating conflict isn't always the answer; inevitably there will be times when it will arise. engaging in conflict can be a way to clear the air, and get to the bottom of issues that, once resolved, can strengthen friendships, ease tensions at work, and address problems before they have a chance to bubble over. with easy-to-follow advice that shows how to best engage in constructive discourse to get the results you want, the power of conflict provides you with the rules to argue smarter, uphold your values, and keep the conversation real. the step-by-step guide starts with the inception of the conflict and carries through the difficult conversation's conclusion, arming readers with the skills and confidence to fight for their principles.
15. We Need To Talk: How To Successfully Navigate Conflict [Book]
Product Details:
Experienced therapist dr. linda mintle expertly leads readers through successful conflict management, resulting in more secure and peaceful relationships. readers will learn to reverse negative relationship patterns, let go of unresolved anger, negotiate expectations, set boundaries, and even stay in relationships with unsolvable conflicts. self-inventories, questions, and descriptions of personality styles provide hands-on tools for self-recognition and better understanding. mintle directs readers to their ultimate source of relational transformation: a loving god.
Reviews:
The words We need to talk usually means something is wrong we become defensive it means something needs to be settled. This phrase makes us uncomfortable because you have to work through conflict. We face conflict everyday. The news in our familly on our jobs just being in a public place or spiritual conflict. We all have conflict in our everyday lives some are easily resolved some take a little more finesse. Knowing how to handle conflict is a skill a lot of us are lacking. This book will help you to resolve conflicts. In the chapter about Conflict a woman is invited to church by her friend and gives her heart to God she realizes that some things in her life has to change. No more shacking up no more sleeping together. This is why some young people don't belong to church because they can't keep doing things that are wrong they don't want people to judge them another conflict (spiritual). The section on Power Struggle Conflicts hits home. My power struggle has been with my daughters about my grandbabies (parenting conflict). In Can We Trust Each Other it covers secrets unreliability betrayal how to build trust. It covers Criticism I grew up where people were constantly criticizing me contructive criticism they called it. Defensiveness Contempt Stonewalling. It talks about the styles of confluct Avoider Volatile Validator Hostile Competitive and Accommodating. This book covers so much it will help you resolve a lot of issues or at least help to smooth things over. Take a look around your home your place of work or your church do you need to say WE NEED TO TALK? I received a complimentary copy from Baker Books for my review.lilmama5413
Great and informativetonyahanby
16. High Conflict: Why We Get Trapped And How We Get Out [Book]

Product Details:
It’s the invisible hand of our time. and it’s different from the useful friction of healthy conflict. that’s good conflict, and it’s a necessary force that pushes us to be better people. high conflict is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. in this state, the brain behaves differently. in this “compulsively readable” (evan osnos, national book award-winning author) book, new york times bestselling author and award-winning journalist amanda ripley investigates how good people get captured by high conflict—and how they break free. our journey begins in california, where a world-renowned conflict expert struggles to extract himself from a political feud. all these people, in dramatically different situations, were drawn into high conflict by similar forces, including conflict entrepreneurs, humiliation, and false binaries. but ultimately, all of them found ways to transform high conflict into good conflict, the kind that made them better people. they rehumanized and recategorized their opponents, and they revived curiosity and wonder, even as they continued to fight for what they knew was right. people do escape high conflict. individuals—even entire communities—can short-circuit the feedback loops of outrage and blame, if they want to.
Reviews:
Excellent read and more importantly a way to get out of not solving problems when conflict becomes the problem. I highly recommend this book for everyone!Sheldon
17. From Conflict To Courage: How To Stop Avoiding And Start Leading [Book]

Product Details:
Unresolved conflict is workplace kryptonite. learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth.unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. but conflict isn’t the problem, mismanagement is. leaders unintentionally mismanage conflict when they fall into patterns of what marlene chism calls “the three as:” aggression, avoidance, and appeasing. “these coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it’s all avoidance,” says chism. in this book she shows how to fearlessly deal with conflict head-on by expanding your conflict capacity. conflict capacity is a combination of three elements. the foundation is the inner game—the leader’s self-awareness, values, discernment, and emotional integrity. the outer game is the skills, tools, and communication techniques built on that foundation. finally, there’s culture—the visible and invisible structures around you that can encourage or discourage conflict. chism offers exercises, examples, and expert guidance on developing all three elements. leaders will discover techniques to increase leadership clarity, identify obstacles, and reduce resistance. they’ll develop powerful skills for dealing with high-conflict people and for initiating, engaging in, and staying with difficult conversations. readers will learn that when they see conflict as a teacher, courageously face it, and continually work on transforming themselves, they can get the resolution they are seeking. they can change minds.
Reviews:
From Conflict to Courage by Marlene Chism is an excellent resource if you think you need help at resolving conflict. Truth is, most of us do need help. This book is not just a regurgitation of conflict management that you've either read about or received training in. The author's presentation is clear and pertinent. Chism is a consultant, but her book isn't written for consultants. I found it refreshing. The chapters are clear and succinct. The information makes sense, and the stories and examples help clarify the key points. There are exercises to do to help you better understand where you stand in handling conflict. From Conflict to Courage has real meat in it. I very much enjoyed Chism's book, because it made me think about conflict resolution and management in a new way. I received an ARC for review.Lisa K
18. Mastering Hard Conversations: Turning Conflict Into Collaboration [Book]
Product Details:
Managing conflict is a core capability for today's leaders. in this book, mark rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. – in this practical and easy-to-read book, you will: deepen your self-awareness and understanding of conflict – learn a step-by-step approach to preparing for hard conversations – develop your skills and increase your confidence to manage difficult situations – work through two powerful case studies that show how the process works – learn when and how to give effective feedback – mastering hard conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
Specifications:
Language |
English |
Release Date |
June 2022 |
Length |
208 Pages |
Dimensions |
0.4" x 5.8" x 8.3" |
Reviews:
Mark has written a simple and concise book on having that hard conversation. It is an easy-to-read book full of very useful tips and reflections. I spent my time highlighting all the areas of the book that I want to revisit. Mastering Hard conversations provides a simple-to-follow framework for people to adopt. He illustrates this through real-life stories that are easy to remember. I highly recommend this book for people to reflect on the challenges you face internally and externally when having that tough conversationLouise
The book is a solid nutshell of practical advice for staff and managers at all levels. The advice is based on sound research, personal reflections on years of experience and the case studies invaluable.Sport & Rec Club President
As an executive coaching working with leaders at all levels of management I can't recommend this book highly enough. Most of us find 'hard conversations' extremely difficult and none of us are born with the skills of knowing how to have them well. "Mastering Hard Conversations" provides a clear, practical guide: there are great tips and examples, not just for having a challenging conversation, but also how to prepare to have one. This is definitely a book that every leader should have at hand.Monica Cable
19. Confrontation: Challenging Others To Change [Book]

Product Details:
Do you need to confront someone who is doing something wrong? it can be awkward, even a little risky, but confrontation for the purpose of exposing what is wrong to establish what is right is biblical. in this christian book, june hunt, shows you how to confront someone for the purpose of conviction, correction, and a changed life. learn: 5 methods of confrontation used within the bible – the difference between hostile and assertive confrontations4 common confrontation styles, which will help you realize whether you respond in a healthy way to confrontation or run away from it out of fear – june explains the characteristics of confrontation, indicating when you should and when you should not confront someone. she provides4 proven confrontation strategies and provides examples and illustrations of appropriate/inappropriate ways to confront people.11 "commandments" of confrontation backed by scripture, covering topics such as respect, listening to others, guilt, and more. – after you decide that you are going to confront someone, you must decide the best way to confront them so that the person can hear, understand, and want to change. since different methods produce different results, the last section titled, "steps to solution," gives you practical advice on how to confront others in a way that is pleasing to god. – life is full of confrontations–from birth to death. confrontation is inevitable and impossible to escape. therefore, the question is not, "will confrontation occur?" but "how will it occur?" how will you choose to confront troublesome behavior in your own life, and how will you confront it in the lives of others? with june hunt's christian book, confrontation, you will gain the peace, comfort, and confidence that come from a healthy understanding of confrontation.
Specifications:
Language |
English |
Audience |
General/trade |
Dimensions |
3.8" x 6.8" x 0.2" |
Case Pack |
124 |
Page Edges |
Non-Gilded |
Words of Christ |
Black Letter |
Binding |
Trade paperback (US), Unsewn / adhesive bound |
20. Interpersonal Conflict [Book]
Product Details:
Written for courses such as communication and conflict, interpersonal conflict, conflict management, conflict and negotiation, and conflict in personal relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts – from romantic relationships to the workplace. its combination of up-to-date research and examples, gives students theoretical as well as a practical foundation in conflict management.
Specifications:
Language |
English |
Release Date |
August 2000 |
Length |
360 Pages |
Dimensions |
0.7" x 7.6" x 9.0" |
Reviews:
I really liked the content of the book, it gave real life examples regarding conflict styles, and methods for dealing with conflict. I learned a lot through my readings and will hopefully put into practice what I learned. This was the first textbook I actually enjoyed reading!irish1scot