We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.
What information we collect
How we use that information
How we may share that information
How we protect your information
Your choices regarding your personal information
This Policy applies to lacountystore.com, as well as to the brick and mortar Los Angeles County Store. We may post additional information if more details are needed to explain our privacy practices.
INFORMATION WE COLLECT
Information You Give Us
We receive and may store any information you enter on our websites or give to us in our store. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.
The information we collect from you includes things like:
Your mailing address
Your e-mail address
Your phone number
Your credit card number and other payment information
Demographic and lifestyle information, such as age, personal interests and product preferences
may also include information you give us about other people, such as the name and address of a gift recipient.
Information from Other Sources
We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
Automated Information Collection
We collect information related to your interactions with our website to create a superior, personalized shopping experience, whether you are online or in our stores. This information includes your IP address, browsing behavior while on our site, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, web beacons, and tags. Our websites is not designed to respond to "do not track" requests from browsers. These technologies may also allow us to identify you as a particular retail store customer when you visit our website, and to link your activities on our website to your interactions with us in our store.
To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.
Some of our websites and mobile applications may collect certain information such as the type of mobile device you're using or your specific location to help you search for our store. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Los Angeles County Store has no control over your device's settings.
Our website offers a publicly accessible blogs and comments.. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for things like:
Fulfilling orders and requests for products, services or information
Processing returns, exchanges and layaway requests
Tracking and confirming online orders
Delivering or installing products
Marketing and advertising products and services
Conducting research and analysis
Establishing and managing your accounts with us
Communicating things like special events, sweepstakes, promotions and surveys
Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online
Facilitating interactions with Los Angeles County Store and others, such as enabling you to e-mail a link to a friend
Operating, evaluating and improving our business
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
HOW WE SHARE THE INFORMATION WE COLLECT
Los Angeles County Store does not sell, rent or trade your personal information to third parties.
We may share your information with third parties to perform services on our behalf such as:
Sending Los Angeles County Store marketing communications
Fulfilling subscription services
Conducting research and analysis
Applying for credit cards and processing credit card payments
Providing chat functions
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Los Angeles County Store, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
HOW WE PROTECT THE INFORMATION WE COLLECT
Whether you are shopping online or in our store, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Los Angeles County Store cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The Los Angeles County Store websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.
YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may choose to:
Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
Update and correct your personal information
Cancel your account or request that we no longer use your information to provide you services
Request removal of your personal information from our blog or community forum
To do any of these, let us know by one of these methods:
Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
Call 323.928.2781 with your request and current contact information
Send an e-mail with your request and current contact information to: firstname.lastname@example.org
Send a letter with your request and current contact information to:
Los Angeles County Store Corporate Campus
Attn: Customer Care/Privacy
4333 W Sunset Boulevard
Los Angeles CA 9029
PROTECTING CHILDREN'S PRIVACY
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
LINKS TO OTHER WEBSITES
SOCIAL MEDIA WIDGETS
Los Angeles County Store
PO Box 861516
Los Angeles, CA 90086