{"id":13653,"date":"2023-12-05T18:18:42","date_gmt":"2023-12-05T18:18:42","guid":{"rendered":"https:\/\/lacountystore.com\/\/?p=13653"},"modified":"2023-12-05T18:18:42","modified_gmt":"2023-12-05T18:18:42","slug":"best-books-on-customer-experience","status":"publish","type":"post","link":"https:\/\/lacountystore.com\/best-books-on-customer-experience\/","title":{"rendered":"20 Best Books On Customer Experience (2023 Update)"},"content":{"rendered":"

Are you looking for the Best Books On Customer Experience<\/strong>? If so, you’ve come to the right place.<\/p>\n

Choosing the Best Books On Customer Experience can be difficult as there are so many considerations, such as Amazon, Converse, LEGO, Logitech, Penguin Random House, Samsung, Sony, Amazon.com. We have done a lot of research to find the Top 20 Best Books On Customer Experience<\/strong> available.<\/p>\n

The average cost is $22.01<\/i>. Sold comparable range in price from a low of $8.35<\/i> to a high of $46.58<\/i>.<\/p>\n

Based on the research we did, we think Customer Experience For Dummies [Book]<\/strong><\/a> is the best overall. Read on for the rest of the great options and our buying guide, where you can find all the information you need to know before making an informed purchase.<\/p>\n

20 Best Books On Customer Experience (19 Sellers)<\/h2>\n
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Product Image<\/span><\/th>\nProduct Name<\/span><\/th>\nFeatures<\/span><\/th>\nCheck Price<\/span><\/th>\n<\/tr>\n<\/thead>\n
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    • Helps you implement new social and mobile strategies<\/li>\n
    • Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels<\/li>\n
    • Explains how a fully-engaged customer can help you outperform the competition<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Helps students understand the object of the lesson the teacher is conveying<\/li>\n
    • Proper binding cover makes it durable<\/li>\n
    • Travel friendly packaging<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Highlight, take notes and search in the book<\/li>\n
    • In this edition, page numbers are just like the physical edition<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • A customer experience roadmap to transform your business and culture.<\/li>\n
    • And it will take years off your learning curve.<\/li>\n
    • Language: english.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Format: ebook<\/li>\n
    • Rental duration: lifetime<\/li>\n
    • Author: robert spector; breanne o.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: paperback<\/li>\n
    • Publisher: tasora books<\/li>\n
    • Year published: 2018-05-07<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: hardback.<\/li>\n
    • Year published: 1998-06-12.<\/li>\n
    • Number of pages: 256.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Understand the fundamental principles of the customer relationship<\/li>\n
    • Implement the idic model to improve crm roi<\/li>\n
    • Identify essential metrics for crm evaluation and optimization<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Ft press<\/li>\n
    • Highlight, take notes and search in the book<\/li>\n
    • In this edition, page numbers are just like the physical edition<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: paperback<\/li>\n
    • Year published: 2021-05-03<\/li>\n
    • Number of pages: 280<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Learn the keys to competitive advantage in the digital era<\/li>\n
    • Gain insight into each element that affects customer experience<\/li>\n
    • Harness the power of the cloud to achieve customer success<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Item category: abis book<\/li>\n
    • Item trademark: independently published<\/li>\n
    • Manufacturer: independently published<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: paperback<\/li>\n
    • Published: 03\/07\/2019<\/li>\n
    • Publisher: independently published<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Design and deliver flawless services and products while setting honest customer expectations<\/li>\n
    • Create and implement an effective customer access strategy<\/li>\n
    • Capture and leverage the voice of the customer to set priorities and improve products, services and marketing<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Design and deliver flawless services and products while setting honest customer expectations<\/li>\n
    • Create and implement an effective customer access strategy<\/li>\n
    • Capture and leverage the voice of the customer to set priorities and improve products, services and marketing<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization.<\/li>\n
    • Understand why journey mapping is called the backbone of customer experience management \u2013 and how to make it so in your organization.<\/li>\n
    • Set up and facilitate service blueprint workshops with internal stakeholders.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: paperback<\/li>\n
    • Publisher: rain publishing<\/li>\n
    • Year published: 2016-10-30<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: paperback.<\/li>\n
    • Publisher: desktop wings, inc.<\/li>\n
    • Year published: 2010-12-14.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Binding type: paperback<\/li>\n
    • Publisher: notion press<\/li>\n
    • Year published: 2018-12-31<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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    • Develop a customer-centricstrategy for your organization<\/li>\n
    • Understand the right way to think about customer lifetime value (clv)<\/li>\n
    • Fine tune investments in customer acquisition, retention, and development tactics based on customer heterogeneity<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/td>\n
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